Product Usage
(1) Tear open packaging. Upon contact with air, KneeHeat will heat up on its own within 5 mins. (2) Place KneeHeat on the affected area and strap the band around your knee or joint to secure pad in place. (3) After every hour of use, remove product for at
Ingredients
Iron, Activated Carbon, Water, Salt, Vermiculite (mineral)
Warnings
For injured knees, apply heat only AFTER there is no more swelling or redness. Do not use while sleeping and do not use if joints are swollen, bruised or red. Prolonged contact with low heat may cause burns.
Width (cm)
1.5
Height (cm)
12.2
Depth (cm)
16.5
IMPORTANT: Customer must check-out with minimum of RM1 when shop Online & Mobile App.
Payment Methods
Our website only accept
- Credit Card (VISA, Mastercard) issued by local banks / foreign banks.
- Direct Debit
- eWallet (Boost, GrabPay, Touch N Go)
- Buy Now Pay Later (Atome)
Shipping Policy
Currently we provide shipping to Malaysia only. Below are the delivery methods:
- Home Delivery to West & East Malaysia
- Click & Collect Express available at Klang Valley Stores & selected stores in East Malaysia.
- Express Delivery available at selected stores at Klang Valley, Johor Bahru and Penang.
- Free delivery within Peninsular Malaysia is applicable for orders of RM100 and above, only for the first 3kg. Every subsequent kg will be charged RM1.
- Free delivery within East Malaysia is applicable for orders of RM150 and above, only for the first 3kg. Every subsequent kg will be charged RM6.
- Order will be delivered by using GDex and City-Link.
- Changes on addresses are not allowed once order has been process.
- For more details, kindly refer to this https://www.watsons.com.my/delivery-modes
- Items with icon below are NOT eligible to be shipped to East Malaysia due to it's prohibited content
Exchange/Return/Refund of Products can be arranged under the following reasons:
a. If the products delivered is in damaged or defective condition; or
b. If the products is near expiry or expired; or
c. If the product is different from the Order delivered. Products for return or refund shall be returned in its original condition, quantity and packaging as it first delivered to customer together with proof of purchase.
For more details, kindly refer to this https://www.watsons.com.my/return-exchange
Please contact Customer Service at 1-300-880-847 or hello@watsons.com.my and provide order details for further information.